Hello! My name is Meagan. I lead the UX design & research team at Inkling, a world-class cloud publishing, distribution, and digital engagement platform. My job is to ensure the products we build are delightful, useful, and usable. Before working in the private sector, I earned my PhD at Dalhousie University and was a postdoctoral fellow and assistant professor in digital literary studies and human computer interaction at the University of Victoria in British Columbia, Canada.